Terms & conditions.

Hacienda Zuleta requires special handling of guest reservations to ensure that each stay is tailored to individual needs, maximizing comfort for both families and distinct groups. Our dedicated team takes the time to understand and accommodate each guest's preferences and requests, distinguishing our service from other establishments. This personalized approach enhances the overall experience, allowing us to create memorable stays that resonate with our visitors.

As a family-owned property, Hacienda Zuleta operates on a reservation-only basis to uphold our commitment to personalized service. We accept visiting guests only with prior reservations, ensuring our team is prepared to cater to your needs. If you wish to enjoy lunch at the hacienda, we recommend calling ahead to inquire about availability and rates, so we can accommodate you accordingly. Your experience is our priority, and we look forward to welcoming you.

Terms and conditions in short:

• 50% of booking quote is due when making a should be paid to confirm reservation.

• The balance is due 10 days before the arrival date.

• Last minute bookings must be paid in full to be confirmed.

• All extra charges incurred while clients stay at the Hacienda can be paid with cash, check, or credit card.

• Reservations for lodging cancelled within 45 days of stay will be given a 100% refund.

• Reservations cancelled between 10 and 44 days before arrival will receive a 50% refund.

• Reservations cancelled less than 10 days before arrival will not be refunded.

• We charge an additional $67 for the 24th & 31st of December.

• Rates valid from January 2024 through December 31st, 2024. The prices are subject to change without notice.

• Administrative expenses, bank transfer fees, and governmental taxes will be deducted from all refunds.